🩸 Refund & Right of Withdrawal

Last updated: July 2026

This policy covers the one optional purchase in Vampire Feast: Remove Ads ($3.49 USD one-time — introductory launch price, ordinary $7.99), sold by Orivexsystems, Sweden.

Your 14-day right of withdrawal

As an EU/EEA consumer buying online, you normally have a 14-day right of withdrawal (ångerrätt) under the Consumer Rights Directive and the Swedish Distance Contracts Act (lag 2005:59).

Important exception for instant digital goods

Remove Ads is a digital service that activates immediately after payment. At checkout you expressly request immediate performance and acknowledge that you therefore lose your 14-day right of withdrawal once the benefit has been delivered. This is permitted under Article 16(m) of the Consumer Rights Directive (2 kap. 11 § Distansavtalslagen).

Because the benefit is granted instantly, purchases are generally non-refundable once activated — but see below.

When we will still refund you

We want you happy. We will refund a purchase if:

Contact us within 14 days of purchase and we'll sort it out. Note that a refund automatically removes the ad-free benefit from your account.

How to request

Email support@vampirefeast.io with the email address used at checkout (from your Stripe receipt). We aim to reply within a few days.

Your statutory rights

Nothing here limits your mandatory rights as a consumer under Swedish or EU law.